Digital Workflow Guide

Complete your practice registration at glamteeth.com/register. Provide practice name, primary doctor, NPI if applicable, address, phone, and email. Our team reviews and activates accounts within one business day. You receive an activation email with password setup and mandatory MFA enrollment.

Scan the patient using your preferred intraoral scanner. Export the STL file(s) from your scanner software. Include upper, lower, and bite (occlusion) registration files as separate STL exports. Compress multiple files into a single ZIP for cleaner uploads.

Log in to your portal and click 'New Order.' Select product family and specific product type. Choose material and shade (VITA Classical or Operator shade). Enter tooth number(s), arch, and any special instructions. Upload your scan files plus any reference photos or Rx forms. Select your shipping address and requested due date. Review and submit — you receive Case ID confirmation instantly.

Once submitted, your case appears in the Active Cases dashboard. Status updates automatically at each stage: Received → Design → Production → QC → Shipped. You receive email notifications at each major status change. For complex cases, a Design Review request may be sent for your approval before production begins.

Your case ships via FedEx or UPS with tracking number visible in your portal. Upon delivery, verify case ID matches the packing slip. Seat and confirm. If any adjustment is needed, use the two-way messaging in the Case Detail page to communicate with our team. Complete cases trigger an optional post-case satisfaction survey.